References & resources


Barker S. 2016. Psychology for nursing and health professionals: Developing compassionate care. London: Sage.

Clouston TJ. 2015. Challenging stress, burnout and rust-out: finding balance in busy lives, London: Jessica Kingsley.

Clouston TJ,  Westcott L and Whitcombe SW. 2018. Transitions to practice: essential concepts for health and social care practitioners. Cumbria: M&K publishers

Csikzentmihalyi, M. 1997. Finding flow: The psychology of engagement with everyday life. New York: Basic Books.

Fish, D. 2012. From strends to the invisibles In: Boniface, G. and Seymour, A. eds. Using Occupational Therapy Theory in Practice. Oxford: Wiley-Blackwell, pp. 38-48.

Gwande, A. 2015. Being Mortal: Medicine & What Matters in the End. London: Profile Books Ltd.

Hanh, TN. 1991. Peace in every step. London: Rider.

Johns, C. 2004. Becoming a Reflective Practitioner. Oxford: Blackwell.

Kabat- Zinn J. 1990. Full catastrophe living: Using the wisdom of your body and mind to face stress, pain and illness. New York: Dell publishing.

Kűbler-Ross, E. 1969. On death & dying. London: Tavistock Publications Ltd.

Lilley, R. 2003. Dealing with difficult people, London, Kogan Page

Maslach C, Jackson SE, Leiter MP. 1996. Maslach Burnout Inventory Manual. Palo Alto, CA: Consult. Psychol. Press. 3rd ed.

McCormack B and McCance T. 2016. Person-centred practice in nursing and health care: theory and practice, Chichester, Wiley Blackwell.

Phillips A and Taylor B. 2009. On kindness. London: Hamish Hamilton.

Rentzenbrink  C. 2015. The Last Act of Love. London: Picador.

Renzenbrink I. 2011. Caregiver stress and staff support in illness, dying and bereavement, Oxford, Oxford University Press.

Roberts, G. W. and Machon, A. 2015. Appreciative health care practice: a guide to compassionate person-centred care, Cumbria: M&K Publications.

Sadler, C. 2015. A practical guide to End of Life Care. Maidenhead: Open University Press MacGraw Hill Education.

Todres L. 2007. Embodied enquiry: phenomenological touchstones for research, pychotherapy and spirituality. London: Palgrave Macmillan.

Journal Articles

Argandona A. 2002. Fostering values in organizations. Research Paper 483. IESE Business School University of Navarra,

Ballatt J & Campling P. 2011. Intelligent kindness: Reforming the culture of healthcare. London: RCPsych Publications

Bush, N. J. 2009. “Compassion Fatigue: Are You at Risk?” Oncology Nursing Forum 36 (1): 24–28. doi:10.1188/09.ONF.24-28.

Chochinov, HM. 2007. Dignity and the essence of medicine: The A, B, C, and D of dignity conserving care. British Medical Journal 335 (7612): 184–187. doi:10.1136/bmj.39244.650926.47

Clouston TJ. 2014. Whose occupational balance is it anyway? The challenge of neoliberal capitalism and work-life imbalance. British Journal of Occupational Therapy, 77, 10: 507-515

Clouston TJ. 2017. Transforming learning: teaching compassion and caring values in higher education, Journal of Higher Education, 42,7: 1015-1024.

Clouston TJ. 2019. Pearls of wisdom: Using the single case study or gem to identify strategies for mediating stress and work-life imbalance in healthcare staff. Journal of Research in Nursing, 24, 1-2, 61-67.

Firth-Cozens J & Cornwell J. 2009. The point of care: Enabling compassionate care in acute hospital settings. London: Kings Fund

Hardy S. 2015. Perspectives: is health and social care person-centred? Hello, my name is not enough, journal of Research in Nursing 2,6 517-522

McCance et al. 2013. Promoting person-centred practice within acute care: the impact of culture and context on a facilitated practice development programme, International Practice Development Programme, International Practice Development Journal

McCann et al 2013. Resilience in the health professions. International Journal of Wellbeing. 3,1, 60-81. doi:10.5502/ijw.v3i1.4

McCormack et al. 2015. Person-centredness –  the ‘state’ of the art, International Practice Development Journal.

Mosey, A.C. 1986. Psychosocial components of occupational therapy. New York: Raven Press.

Punwar AJ & Peloquin SM. 2000. Occupational therapy: Principles and practice. 3rd ed. Philadelphia: Lippincott Williams and Wilkins.

Seymour, A. 2012. The use of self in occupational therapy. In: G Boniface; A Seymour (Eds). Using occupational therapy in practice. West Sussex: Blackwell Publishing Ltd.

Solman B & Clouston TJ. 2016. Occupational therapy and the therapeutic use of self. British Journal of Occupational Therapy 79, 8: 514–516. doi:10.1177/0308022616638675.

Taylor R. 2008. The intentional relationship model: Occupational therapy and the use of self. Philadelphia: FA Davis.

Tisdell, E. 2011. The wisdom of webs a weaving: Adult education and the paradoxes of complexity in changing times. New directions for adult and continuing education 131 (Fall): 5-13. doi: 10.1002/ace.416.

Wasserman, L.S. 2008. Respectful death: a model for end-of-life care. Critical Journal of Oncology Nursing 12(4), pp. 621-626.


Andrews Report. 2014. Trusted to care: An independent review of the Princess of Wales Hospital and Neath Port Talbot Hospital at ABMU Health Board. Cardiff: Dementia Services Development Centre.

Department of Health. 2014. Winterbourne view: Time for change. London: Department of Health.

Department of Health. 2013. Quality in the new health system: Maintaining and improving quality from April 2013. London: Department of Health.

Department of Health. 2012. Transforming care: a National response to Winterbourne View Hospital. London: Department of Health.

Department of Health. 2012. Compassion in practice: Nursing, Midwifery and care staff: our vision and strategy. London: Department of Health.

Department of Health. 2011. Spiritual care at the end of life: a systematic review of the literature. London, DH

Department of Health. 2009. The NHS Constitution. London. Department of Health.

Francis R. 2013. Report of the Mid Staffordshire NHS Foundation Trust public inquiry. London: The Stationary Office

Francis R. 2015. Freedom to speak up: An independent review into creating an open and honest reporting culture in the NHS. London: Department of Health.

Haringey serious case review. 2009. Haringey: London.

Health and safety executive 2017. Work related stress, depression or anxiety statistics in Great Britain 2017. London: HSE

Lamming report. 2009. The protection of children in England: A progress report. London: The Stationary Office

Laming report. 2003. The Victoria Climbié inquiry. London: The Stationary Office

NHS England. 2016. NHS England Staff survey [online here]

West, M. et al. 2016. Caring to change: How compassionate leadership can stimulate innovation in health care. London: The Kings Fund.

Online resources

BBC. 2017. Winterbourne view: Undercover care the abuse exposed  [Youtube here]

Brown B. [no date]. Empathy. Online [Youtube here]

Cleveland Clinic. 2013. Empathy the human connection to patient care: Online [Youtube here]

Cronin P. 2018. Breathing. Online [Youtube here]

Forrest M, Remington S. [no date]. Resilience cartoon. Online [Youtube here]

Latchem-Hastings G et al. Improving allied health professional communication and practice. 2017. Online.

Powell P. [no date]. Spirituality in psychiatry [link here]

Schwartz B. 2009. Our loss of wisdom. TED. Online: [Ted Talk here]

Tanako H. [no date]. Compassion, dignity and respect in healthcare [here]

Tanako. H. Putting patient experience at the centre of clinical practice [link here]

Waring A. [no date]. What do you see? Dignity in care[here]

Youngson R. [no date]. Why compassionate care is better for patients and healthcare workers [Youtube here]

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